Understand complex problems, then build workflows and tools that move work forward.
I draw on policy research and public-service practice to organize dispersed information, work across teams, and build websites, data tools and workflows.
A public hearing on 9 September 2025 examined how an integrated entry point could help residents find and use public services, alongside privacy, accountability, and service governance. I contributed to issue research and hearing preparation.
Policy, systems, technology. People are where they meet.
Hong Lin works across policy research, public governance and AI systems design, with a focus on cities, institutions, government data and knowledge infrastructure. He also builds civic-tech projects, websites and personal knowledge systems.
